Quality Policy

Over the years, each and every Aims Group venture has surpassed all previous standards in building design, construction and amenities offered. Collaborating with the best teams and success drivers in the world of architecture, all our projects are created with great attention to detail. Features like landscaping, parks, shopping centres and recreational facilities have succeeded in generating a great demand for all Aims Group properties.

We at Aims Group follow Quality Management System for ongoing projects. The aim of our quality management system is to ensure that:

• We deliver a quality service to maintain excellent customer relations
• Our customer’s requirements have been fully understood and met
• We are working to build a company that is regarded by its employees as one they are proud to work for, that communicates with them, listens and responds appropriately, values them and invests in them
• Wherever possible we will do what we have agreed to do, keeping our customers informed of progress
• All work is carried out consistently to a defined standard
• We have the skills and resources to fulfil our customer requirements
• Our staff are fully trained and involved in quality improvement
• We strive to continuously improve our systems and procedures
• We only use services that meet our own quality assurance standards
• A professional approach to customer interface is maintained at all times
• Any complaints are dealt with efficiently and within an acceptable time period

From the smallest procedure to the largest contract, quality is our passport to customer satisfaction and to our future business.